Customer complaints are valid!
Complaints are usually about quality of products or services that doesn't meet the customer's expectations. Although there are some quality of products or services that are equivalent to the price that was paid, therefore, you get what you paid for. Let's use the comparison of phone cases to understand the theory of 'you get what you pay for'. While the price might be very low for a particular brand of phone cases, the quality may be lacking key features that a better quality case would have to offer. For those that cost more, it's made accurately with precision cuts to fit your phone like a glove, the material is quality and protects the integrity of your phone, or perhaps it is even possible that the value includes being bundled with another valued product like a screen protector, to ensure that you are getting value for the money. When it comes to services, the same applies. For some people who don't want to pay much money or are just on a ti...